![[Dictionary item: Guaranteedtorun]](/images/GuaranteedtoruniconSmall.png)
Basket
{{item.CourseTitle}}
Price: {{item.ItemPriceExVatFormatted}} {{item.Currency}}
Prepares for Exam :
Microsoft Dynamics 365 Customer Experience Analyst (MB-280)
Prepares for Certification :
Microsoft Certified: Dynamics 365 Customer Experience Analyst Associate
Attend this and 60+ other Microsoft courses for FREE with Unlimited Microsoft Training
Overview
The MB-280 certification is designed for professionals seeking expertise in Microsoft Dynamics 365 customer experience tools. This comprehensive course includes three core modules that cover customer experience model-driven apps, Dynamics 365 Sales, and Dynamics 365 Customer Insights. Together, these modules prepare candidates for the MB-280 certification, equipping them with the skills to drive customer satisfaction, analyze customer behavior, and empower sales teams. Graduates gain the credentials to design, implement, and optimize effective customer experiences.
Instructor-led training
Practice test
Pre-reading
Personal Learning Path
Certification Guarantee
Email, chat and phone support
Who is this course for?
The Microsoft Dynamics 365 Customer Experience Analyst Associate (MB-280) training course is designed for professionals who want to build expertise in managing customer relationships and enhancing customer experiences using Dynamics 365. It’s ideal for customer experience analysts, CRM specialists, and sales or marketing professionals who want to leverage Dynamics 365 to analyze customer data, improve engagement, and deliver personalized experiences. This course is also well-suited for individuals seeking to achieve the MB-280 certification and advance their careers in customer relationship management and analytics.
Curriculum
Preparation
At Readynez, we provide many resources and have experienced experts in the field. That is why we are also very successful with many satisfied customers. You can therefore safely take your course with us.
In order to take the Microsoft Dynamics 365 Customer Experience Analyst Associate (MB-280) course, however, some prerequisites are required:
![[Dictionary item: Orange-check]](/images/course/check-icon-orange-small.png){kind=icon}
Familiarity with Microsoft Power Apps and basic data modeling principles. Understanding of the Dynamics 365 customer experience suite, including Dynamics 365 Sales and Dynamics 365 Customer Insights. Experience with basic model-driven application configuration. Knowledge of fundamental sales and marketing principles.Meet some of the Readynez Instructors you can meet on your course. They are experts, passionate about what they do, and dedicated to give back to their industry, their field, and those who want to learn, explore, and advance in their careers.
Julian is an official Microsoft Business Application MVP and one of the most widely recognized experts on Dynamics 365.
FAQ
This course prepares participants to create and manage exceptional customer experiences with Dynamics 365. Through targeted modules, it equips them with the skills needed for the MB-280 certification and to analyze, improve, and optimize customer engagement strategies effectively.
Familiarity with Dynamics 365 applications is recommended. Completing individual modules, including configuring model-driven apps and using Dynamics 365 Customer Insights, will help prepare you for the certification.
Candidates should have experience in customer service or business analysis and a basic understanding of Dynamics 365. Familiarity with customer experience modeling and data analytics concepts is helpful.
The course cost is €3,010.
The MB-280 course covers configuring customer experience model-driven apps, utilizing Dynamics 365 Sales to empower sellers, and designing powerful customer experiences with Dynamics 365 Customer Insights.
Yes, this course is valuable for professionals in customer experience, sales, and data analysis who want to leverage Dynamics 365 tools to enhance customer engagement and insights.
Completing this course prepares participants for the MB-280 certification, recognized for expertise in Microsoft Dynamics 365 Customer Experience.
The course is moderately challenging, especially if you are familiar with Dynamics 365. It includes practical applications and labs to reinforce learning.
Earning the MB-280 certification can lead to roles such as Customer Experience Analyst, with salaries ranging from €50,000 to €90,000 annually, depending on experience and location.
Reviews
Through the course, I've gotten to know the fundamentals of Dynamics 365. Through the course I have had the opportunity to get answers to all my questions and have hands on experience. All together, I have had a great experience!
A Good informative course with a good mix of showing and hands on.
Why Pay More??
Why settle for just one certification course when you can attend ALL certification courses for the price of less than one single course?
60+ Courses for the price of less than one LIVE Instructor-led courses Expert Instructors at your fingertips Money-back Guarantee Flexible payment optionsA perfect tool to help us develop the skills and competencies we need for success
Kasper Meyer Christensen
Businesses leveraging Readynez Unlimited save at least 50% on their training and certifications - and many up to 80%
Unlimited license holders attend on average 2.4 courses per year
For the price of less than one course.
Just cheaper and more flexible.
The easiest, most flexible and cheapest way to get Certified.
Attend as many courses you want - no limitations!
Refund provided if license costs surpass the value of your training.
Interact 1-on-1 with 50+ seasoned instructors.